“培训是一种投资,而且是必不可少的投资”,这是上海欣海报关有限公司多年来的体会。实践证明,要想提高企业的核心竞争力,建立企业自己的品牌,使企业持续、健康地发展,就必须建立完善的培训体系。1996年欣海报关公司转制时才20多名员工,其中只有三分之一的员工懂业务,报关能力很弱,客户流失严重,公司利润微薄,企业处在生死攸关的紧要关头。面临这种局面,公司着手组织对全体员工进行报关单填制、税则归类、保税业务和外贸知识等相关业务的培训。没有教材,也没有受过专业培训的老师,让员工意见最大的是利用双休日进行培训,尽管 “Training is an investment, but also an indispensable investment”, which is the experience of Shanghai Xinhai Press Co., Ltd. for many years. Practice has proved that, in order to improve the core competitiveness of enterprises, establish their own brand, so that sustained and healthy development of enterprises, we must establish a sound training system. In 1996, when Xinhai News Agency was restructured, only 20 employees were involved. Only one-third of them knew the business, the declaration ability was very weak, the customers lost seriously, the company’s profits were meager, and the enterprise was at a critical juncture of life and death. Faced with this situation, the company embarked on the organization of all employees to declare a single fill, tax classification, bonded business and foreign trade knowledge and other related business training. There is no teaching materials, there is no professional training of teachers, so that the staff is the biggest advantage of the use of weekend training, despite