语言是人类最重要的交际工具和思维工具。语言存在于人们的一切日常生活中。随着社会的日益发展 ,人们的交往更加密切 ,语言已成为我们日常交往的核心。由于社会环境和工作环境的不同 ,对语言的要求也不一样 ,对于传播信息、传播知识的图书馆来说 ,规范的服务用语显得更为重要 Language is the most important human communication and thinking tool. Language exists in all the daily lives of people. With the continuous development of society, people’s exchanges have become closer and language has become the core of our daily contacts. Due to the different social environment and working environment, the requirements of the language are not the same, for the dissemination of information, the dissemination of knowledge of the library, the standard service language is even more important