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针对六西格玛计分卡(SSBS)方法在指标权重确定和评价值转换处理方面存在的问题,引入层次分析法,对六西格玛计分卡权重确定方法进行了改进;引入相对接近度法,在向量标准化的基础上,利用加权距离计算两水平间的相对接近度和组织的西格玛水平,对六西格玛计分卡评价值确定方法进行了改进,最后示例说明该方法的应用.
In order to solve the existing problems in the determination of index weight and the conversion of evaluation value, Six Sigma Scorecard (SSBS) method is introduced to improve the method of determining the weight of Six Sigma scorecard by introducing analytic hierarchy process. By introducing the relative proximity method, Based on the relative distance between the two levels and the sigma level of the organization by using the weighted distance, the method of determining the value of Six Sigma scorecard is improved. Finally, the application of this method is illustrated.