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随着医疗保险的全民化,各种医疗保险层出不穷,参保就医的患者逐渐覆盖医疗市场,由于参保患者对地区医疗保险政策的不了解,医务人员的保险知识匮乏,宣传介绍工作的不仔细,由此带来的医疗纠纷时有发生,针对临床开展此项工作遇到的问题,2008年3月~2010年5月,我们收治参保患者597例,针对医疗保险患者住院就医流程中存在的问题,采取相应管理措施,取得满意效果。现报告如下。
With the universalization of medical insurance, a variety of medical insurance emerge in an endless stream, and patients covered by medical insurance gradually cover the medical market. Because insured patients do not understand the regional medical insurance policy, medical insurance is scarce, and the publicity and introduction work are not carefully carried out , Resulting in medical disputes have occurred from time to time to carry out this work for clinical problems encountered in March 2008 ~ May 2010, we admitted 597 cases of insured patients, medical insurance for hospitalization process exists The issue of appropriate management measures to achieve satisfactory results. The report is as follows.