毋庸质疑,知识经济时代已经到来,在这个时代,知识的巨大威力不言而喻,而图书馆作为社会知识的储藏库,其重要性也日益凸现,它在人们日常生活和国家建设担负着文化使者的角色,也可以说是知识的“经纪人”,特别是图书馆的参考服务,在信息(知识)和用户之间搭建了一座人性的“信息(知识)桥梁”。在网络化的催化下,图书馆的业务内容、服务方式等都依托于网络而发生了巨 Needless to say, the era of knowledge-based economy has arrived. In this era, the enormous power of knowledge is self-evident. As a repository of social knowledge, libraries are also becoming more and more important. They take on culture in people’s daily life and national construction The angel’s role, or “broker” of knowledge, especially the reference service of the library, establishes a human “bridge of information (knowledge)” between the information (knowledge) and the user. In the network of catalysis, the library’s business content, services, etc. relying on the network giant