运用平衡计分卡模型构建图书馆知识信息服务综合评价模型,利用评价模型和“十字提取”构建知识信息服务初始指标体系;运用项目分析、信度分析和效度分析、均值计算等统计方法进行初始指标的优选和校验,形成科学合理的优选指标。 The balanced scorecard model is used to construct the comprehensive evaluation model of library knowledge information service, and the initial index system of knowledge information service is constructed by using evaluation model and “cross extraction”. Using the project analysis, reliability analysis and validity analysis, mean value calculation and other statistics Methods for the initial index of the optimization and verification, the formation of a scientific and rational indicator of the best.