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目的总结通过PDCA持续质量改进,提高工勤人员手卫生知识知晓率、洗手正确率的体会。方法选取工勤人员131人,2013年5月-2013年8月对全工勤人员进行手卫生情况调查分析,依据PDCA循环持续质量改进,对实施持续质量改进后的工勤人员手卫生管理效果进行评估、总结、标准化,对没能达到的目标进入下一循环持续改进。结果应用PDCA循环加强手卫生管理后,工勤人员手卫生知识知晓率较实施前提高(100%vs.65.2%)(P<0.05),洗手六步法正确率提高(96.9%vs.68.5%)(P<0.05)。结论应用PDCA循环进行手卫生管理,能有效加强工勤人员手卫生意识。
Objective To summarize the experience of improving the awareness of hand hygiene knowledge and the correct rate of hand washing by PDCA continuous quality improvement. Methods A total of 131 staff members were selected to carry out the hand hygiene survey and analysis of all the staff on duty from May 2013 to August 2013. According to the continuous quality improvement of the PDCA cycle, the effect of hand hygiene management on workers with continuous quality improvement To assess, summarize, standardize, to fail to achieve the goal of the next cycle of continuous improvement. Results After PDCA cycle was used to strengthen the management of hand hygiene, the awareness rate of hand hygiene was higher (100% vs.65.2%) (P <0.05), and the accuracy of six-step washing method was improved (96.9% vs.68.5% ) (P <0.05). Conclusion PDCA cycle hand hygiene management can effectively enhance the hand hygiene staff awareness.