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作为一家始终将客户利益和满意度放在企业发展首要位置的公司,秉承“创无止境”的企业发展理念,惠普不仅在产品和渠道上进行了大胆的创新,取得了令人振奋的成绩,同时也坚持不懈地在致力于为用户提供高质量服务方面进行了全方位的创新。服务模式创新:社交媒体与AI的合理应用随着O2O模式、互联网思维、新零售时代等概念与模式的提出,惠普服务不断突破传统思维、挑战已有的服务体系和架构,做出相应的创新。
As a company that always places the interests and satisfaction of its clients in the forefront of business development, adhering to the concept of “never ending” business development, HP has not only made bold innovations in products and channels, but also achieved exciting Results, but also tirelessly in committed to providing users with high-quality services for a full range of innovations. Service Model Innovation: The Rational Application of Social Media and AI With the introduction of such concepts and models as the O2O model, the Internet thinking and the new retail era, HP Service constantly breaks through the traditional thinking and challenges the existing service system and structure to make corresponding innovations .