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服务型政府概念的提出至今已有十余年,尽管取得不少成绩,但就理论研究成果和实践探索进程来看,并不尽如人意。主要表现为:理论研究层面观点各异,难以达成学术共识;实践探索层面形式多样,效果不佳。鉴于此,必须在理论研究层面凝聚学术共识,拓展理论深度;实践探索层面注重系统配套,合理布局安排。
Although the concept of service-oriented government has been proposed for more than ten years, many achievements have been made, but not satisfactory in terms of theoretical research and practical exploration. The main manifestations are as follows: different levels of theoretical research, it is difficult to reach an academic consensus; practical exploration of various forms, the effect is not good. In view of this, we must unite the academic consensus at the theoretical research level to expand the theoretical depth; pay attention to system support and reasonable layout arrangements in the practical exploration level.