作为一名从业一年的“菜鸟”班主任,经常为处理班级大大小小的事务烦心不已、身心疲惫,但是效果不大是常有的事。直到一件事情的发生,让我开始重新思考自己工作中的一些做法。那是一节自习课,上课铃响了,我走进教室的时候班里的一个男生和一个女生在吵架,当时双方情绪很激动,我及时制止了之后就把他们叫到了教室外面,我如果按照我之前的解决纠纷的流程,首先我肯定要寻长问短,让双方还原当时情景,和他们一 As a year-long “rookie ” head teacher, often dealing with classes of all sizes, boredom, mental and physical fatigue, but the effect is not common. Until one thing happened, let me start to rethink some of my work practices. It was a self-study class, the school bell rang, when I went into the classroom a boy and a girl quarrel, both emotions were very excited, I stopped them in a timely manner after calling them out of the classroom, if I According to my previous dispute resolution process, first of all, I am sure I have to look for questions and short dates so that both parties can restore the current situation and share with them one