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目的降低我院中心药房账物不符率,使调配工作和库存设定正常进行,保证医院诊治活动顺利开展。方法使用品管圈的10大步骤和灵活运用新旧7大方法,分析出造成盘点账物不符的真正原因,提出解决对策,实施后进行效果评价。结果盘点账物不符率由原来的6.47%下降到2.57%,改善幅度60.27%。结论品管圈活动能有效地降低我院口服药盘点账物不符率,能作为常规的活动进行下去。
Objective To reduce the discrepancies of the pharmacy receipts in the center of our hospital so that the deployment work and inventory setting can be carried out normally to ensure the smooth development of the hospital diagnosis and treatment activities. Methods Using the 10 steps of quality control circle and the flexible use of 7 new and old methods, the paper analyzes the real causes of inconsistencies in inventory and inventory, puts forward solutions to the problems, and evaluates the effects after the implementation. The results of inventory accounting discrepancies decreased from 6.47% to 2.57%, an improvement of 60.27%. Conclusions QA activities can effectively reduce the rate of inconsistency in the accounting of drug intake in our hospital and can be carried out as a routine activity.