本期内容主要讲述如何在公司场地接待来访客人礼仪。准备工作:首先,凡有预约客户上门的本公司员工,应该事先通过公司相关流程通知前台接待人员。通知内容至少应包括:预约时间,对方姓名、性别、年龄、称呼等。其次,前台接待人员要根据预约信息,事先安排好相关接待场地,比如会客室、办公室、会议室等。另外,前台接待人员备好相应的饮品。常见的有饮用水(冷、热)、茶(花茶、红茶、绿茶等速泡茶)、速溶咖啡(如果公司有咖啡机,接待人员学会自制花式咖啡,就更完美了)。 This issue mainly describes how to receive guest courtesy from the company’s premises. Preparation: First of all, where the appointment of customers come to our company employees, the company should be related to the process in advance to inform the reception staff. The notice should include at least: the appointment time, the other’s name, gender, age, title and so on. Second, the receptionist should according to the reservation information, prior arrangements for the relevant reception venues, such as meeting rooms, offices, conference rooms. In addition, reception staff prepare the appropriate drinks. Common drinking water (cold, hot), tea (tea, black tea, green tea and other instant tea), instant coffee (if the company has a coffee machine, reception staff to learn homemade fancy coffee, even more perfect).