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从近年来群体性事件的发生发展情况看,群体心态在群体性事件中有不可低估的影响力。在群体性事件中,群体心态在目标上指向同一,行动一致;认识上缺乏理性,轻信谣言;行动上易受传染,盲目从众;情绪上夸张狂暴,言行激烈。对群体心态的整合与引导,应做到:在事件潜伏期,要建立和完善社会渲泄机制,及时疏通群众中的不满情绪,排放社会中积累起来的各种冲突因素;在事件发生期,要及时疏导聚集人群、加强信息公开权威发布、震慑恶意破坏者;在事件平息后,要注重培育公民精神,强化公民意识,塑造理性、开放、宽容的群体心态。
From the occurrence and development of mass incidents in recent years, the group mentality can not be underestimated in mass incidents. In the mass incidents, the groups’ mentality points to the same goal and acts in a consistent manner. There is a lack of rational and credulous rumors in their understanding. They are prone to infection and blind obedience in their actions, and their emotions are exaggerated and furious. To integrate and guide the group mentality, we should accomplish the following aspects: during the incubation period, we must establish and improve the mechanism of social exhumation, promptly clear up the dissatisfaction among the masses, and discharge all kinds of conflicts that have accumulated in the society; and at the time of the incident, In the meantime, people should be encouraged to gather crowds, strengthen the authority of information disclosure, and deter malicious vandals. After the incident has subsided, people should pay attention to cultivating the spirit of citizens and strengthening their civic awareness so as to create a rational, open and tolerant group mentality.