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文中对船员的心理情感进行了初步分析,提出了船员服务提供者与船员交流时需注意的几个方面,倡导建立人性化的公司与船员的和谐关系。
This article has carried on the preliminary analysis to the crew’s psychological emotion, proposed several aspects that the sailor service provider should pay attention to when communicating with the crew, advocates establishing the harmonious relationship between the humane company and the crew.