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构建服务型政府作为新时期行政改革的一个目标选择呈现出丰富的内涵。在服务型政府构建中,各种纠纷在所难免,为此,寻找一个有效的解纷机制,就成为服务型政府构建中的一项重要内容。ADR的广泛适用,被认为是西方社会最近数十年最重要的法律发展之一。通过非正式的协商、和解,最终达成协商协定从来就是,而且可能永远是ADR过程中最常见的技术。而服务型政府所蕴涵的民主、契约、服务、合作等服务行政的理念,则是行政和解的基础。
Building a service-oriented government as a target of administrative reform in the new period presents a rich connotation. In the construction of service-oriented government, various disputes are unavoidable. Therefore, looking for an effective dispute resolution mechanism has become an important part of the construction of service-oriented government. The widespread application of ADR is considered one of the most important legal developments in Western society in recent decades. The final negotiation agreement, through informal consultations and reconciliation, has always been and will probably always be the most common technology in the ADR process. The concept of service administration such as democracy, contract, service and cooperation implied by service-oriented government is the basis of administrative reconciliation.