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我们通过视、听、触、嗅、味等不同感觉通道感知外部信息。设计研究领域的传统观点认为,视觉在用户对产品的感知过程中起主导作用。然而,近年来诸多学者对此提出异议,认为多重感觉对用户体验有重要的作用。本文综述了近几年国内外在多重感觉设计领域的主要研究成果,在此基础上系统地从以下两个层面阐述多重感觉对产品用户体验的影响:1)多重感觉设计对产品即刻和长时(不同使用阶段)感知体验的影响。2)多重感觉体验对产品情感体验的影响。此外,文章还阐述了多重感觉影响产品体验的认知理论基础。
We perceive external information through different senses of sight, hearing, touching, sniffing and taste. The traditional view in the field of design research suggests that vision plays a dominant role in the perception of the product by the user. However, many scholars have raised objections in recent years that multiple senses play an important role in user experience. This article summarizes the main research results in the field of multi-sensory design at home and abroad in recent years, and then expounds systematically the impact of multiple feelings on the product user experience from the following two aspects: 1) (Different stages of use) perception of the impact of experience. 2) the impact of multiple sensory experience on product emotional experience. In addition, the article also elaborates the cognitive theory of multiple feelings affecting product experience.